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Do you own this product? ( New Balance W992 ) Write an online review and share your thoughts with other Zappos.com customers! 81% of Fit Survey respondents said this shoe "Felt true to size" 87% of Fit Survey respondents said this shoe "Felt true to width" 79% of Fit Survey respondents said this shoe had "Excellent arch support" Customer Rating/Review New Balance W992 Number of reviews: 248 Average customer ratings: Overall:  Comfort: Look: 2008-08-28 09:37:01 New Balance W992 Reviewer: Ak from Dallas, TX Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support I love New Balance - Very comfortable shoe for running, walking and standing for long periods of time. Other shoes recommended by reviewer: Any New Balance 2008-08-21 10:43:23 New Balance W992 Reviewer: Kari from Southwest Michigan Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support The most comfortable shoes I own. This is just an outstanding shoe. Plenty of support, excellent styling (I love the way these shoes look), and lightweight too. New Balance always seems to have just the right shoes for my needs and Zappos always has the choices, sizes, and availability to keep me coming back. Thanks! Other shoes recommended by reviewer: Dansko, Softspots 2008-08-17 14:54:40 New Balance W992 Reviewer: from Philadelphia, PA Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support Great for weak ankles - I have always had problems with other sneakers due to my ankles turning in whenever I go over uneven pavement or rocky terrain. These sneakers keep them and my feet stable and makes for a balanced and even stride. They are a bit large and bulky looking, but the fit, comfort, and stability give it 5 stars. 2008-08-13 06:37:26 New Balance W992 Reviewer: Camille from New York City Overall:
Comfort:
Look:Shoe Size: Felt a half size smaller than marked Shoe Width: Felt narrower than marked Shoe Arch: Excellent arch support Love 'em, but alas, EE was still too tight - I love these shoes for the shock absorption value, but even for an 11 extra wide (EE), they are still too narrow and New Balance doesn't make these in EEEE, which is really too bad. From what I read, there are lots of us out here who need these wider widths. I ended up purchasing the 1123s instead, which do come in EEEE and while they do fit, they don't compare to the shock absorption and look of the 992s, but alas, my feet have to fit in them. Everyone swears by the 992s and I'm sure I would as well, IF THEY MADE WIDER SIZES! I'm sorry to have to return them because I even liked the way they looked, which is a feat for an ll double-wide foot in sneakers! Zappos - you're the best. Other shoes recommended by reviewer: None compare to New Balance, in my opinion. 2008-08-12 13:56:10 New Balance W992 Reviewer: Jessica S from Portland, OR Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support AT LAST - I have been looking for the perfect athletic shoes well... forever. Poor Zappos, I've bought and returned a bizillion pair. I love these shoes. They are way comfortable right out of the box. They feel substantial, sturdy. I bought the grey combo and while the picture shows the darker highlights to be almost greenish, they actually are a somewhat darker grey than the rest of the shoe. I think they are good looking and not at all wacky (not that I have anything against wacky sneaks, but these are not). I did notice that my huge size 12s did look big in these. Let's face it, they are big, but some shoes make them look a bit smaller. Not these, they're barges, but comfortable barges. I'm a happy camper. And Zappos, what really can one say, they're the best. 2008-08-11 20:07:42 New Balance W992 Reviewer: Evelyn from Central Florida Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support After a year of trying on shoes that never felt good... I finally just ordered the W992. The heel spur on my right foot only complicates my already hard-to-fit feet. Very high arches and a need for extra room in the heel added to a trend in shoes toward a low-profile for the heel… have made purchasing a new athletic shoe a major ordeal. For over a year I've been unable to find a shoe that felt good in the store but also held up to more than an hour's wear without causing pain. I ordered these shoes after reading many owner reviews of them and other style numbers; less than 36 hours later (Zappos surprised me with a shipping upgrade from standard for free to overnight also for free) the Fed-Ex truck pulled away from my door leaving me with very nice-looking shoes that required absolutely no break-in period to be completely comfortable without a single pressure-point for wear during twelve-hour shifts. I am beyond grateful. My very high arches are still routinely quiet after 14 hours in these shoes. The structure of the shoe is high enough in the back and roomy enough that there is no discomfort from my heel spur. I am going to be able to go back to the gym now that I have a shoe in which I can exercise without pain. GO New Balance - and GO ZAPPOS!!! 2008-08-10 08:40:10 New Balance W992 Reviewer: from Brooklyn Overall:
Comfort:
Look:Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support Best shoe out there - I've been wearing this model for 6 or 7 years now. I work out a lot so I generally buy three or so pairs/year. For someone with a bad knee, bad hips, and foot problems, it is the best. I wear it for walking (on streets and treadmill), on the elliptical, and to do weights. Highly recommended. 2008-08-07 10:14:09 New Balance W992 Reviewer: Grace from Texas Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: No arch support Great Service - I'm enjoying the W992 shoes...they look great and are very comfortable. The service is great. 2008-08-06 05:26:05 New Balance W992 Reviewer: from Virginia Beach, VA Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support I love my wide (D) New Balances. I'm training for my first half marathon and these shoes were recommended by two physicians I know (one who is a regular runner and the other an orthopedic surgeon) and they were right. I bought a half size up, but the width makes all the difference. They are super comfy and very lightweight. 2008-08-04 06:15:53 New Balance W992 Reviewer: Marilyn from Ohio Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support Fabulous Walking Shoe! I've had foot surgery and a knee replacement within the last two years. This is the most comfortable walking shoe I've ever had. It's fun to get walking comfortably again, thanks to this shoe. Finding Zappos is like finding "comfort heaven!" Thanks for the great customer service, too. 2008-08-02 11:55:38 New Balance W992 Reviewer: from Los Angeles, CA Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support This is a great shoe. I think this is supposed to be a running shoe, but I first bought these to walk on the hot summer streets of New York City. They have great support and the sole is great for walking on hard, hot surfaces. I always have a pair in my closet ready to go. 2008-07-30 11:17:53 New Balance W992 Reviewer: Jean K from Houston, Texas Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support One of the Better New Balance Shoes - This is one of the better shoes that New Balance has produced in a few years! Just about the only change that I would want to make is to the variety of color combinations available. The overall comfort of this model is to be compared to going barefoot, if only I could! The durability is fantastic, in that you don't realize that the shoe is worn down until you finally examine the shoes. Other shoes recommended by reviewer: Other New Balance styles. 2008-07-22 16:14:28 New Balance W992 Reviewer: Eljip from Pennsylvania Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support Great Shoe - Great Service - I picked these because I wanted a mostly gray colored sneaker without any wild designs or psychedelic colors. They also happen to be a very comfortable and sturdy shoe for walking. My first pair didn't fit, so I called and had a new pair the next day. Can't beat that for service. 2008-07-12 11:53:41 New Balance W992 Reviewer: Lydia S Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support My "go to" shoes! These shoes are made in America! Not only are they fabulously supportive but they are stylish and classic! They are so versatile- I purchased these for my upcoming trip to Europe because I can go running in them or just walk around the city for hours in total comfort. You can custom fit them to your needs because they come in different widths and New Balance sells a variety of AMAZING insoles for all kinds of foot types! I highly recommend spending the money on the insoles to get the absolute MOST out of these already awesome shoes. They will last forever. I wore my last pair for 10 years! Other shoes recommended by reviewer: J. Shoes, DKNY, Dolce Vita, Dansko, Frye 2008-07-02 06:42:31 New Balance W992 Reviewer: from Brooklyn, New York Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support Spectacular!!! I love these shoes! Very comfortable and I work a job where I'm on my feet all day running around on concrete floors. The look is great, not too space-like or sporty, more casual shoe-look. The toe space is great, never feels cramped. Your feet can really breathe and spread. Other shoes recommended by reviewer: any New Balance shoe 2008-06-28 05:15:57 New Balance W992 Reviewer: Brenda from Atlanta Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support New Balance - The shoe fits perfectly. I have plantar fasciitis and healing from sprained ankle. This shoe gives me nice ankle support and the arch support feels really good. New balance has always been one of my favorites, but this one is definitely one of the better ones. 2008-06-25 08:01:36 New Balance W992 Reviewer: Suze from Cheshire, CT Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support Good shoe for pronators and wide feet - Based on reading reviewers comments on this shoe, I ordered a pair and 24 hours later, they were delivered. Very happy with the shoes. Work well for my flat, wide feet. Service as always is first rate. I highly recommend them! Other shoes recommended by reviewer: Other New Balance styles 2008-06-21 10:29:42 New Balance W992 Reviewer: from Harrisonburg, VA Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support Great service - I like the New Balance W992, but it is not as comfortable as New Balance shoes I've worn in the past that have been discontinued. Why does New Balance do this? As always the service from Zappos was wonderful! 2008-06-13 05:59:18 New Balance W992 Reviewer: from Connecticut Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support The best running shoe ever! I have been running for more years than I care to name and after trying out a number of different brands and types of shoes, this shoe is by far the best! It is like running on a cloud with great support. I replace my shoe every 6 months and plan to continue purchasing this brand and style. The 992 is an improvement over the 991 (earlier brand) if it is possible to improve upon this great running shoe. Thanks New Balance! And, Zappos service is outstanding. Thank you! 2008-06-10 05:58:33 New Balance W992 Reviewer: Wilma G from Devils Lake, ND Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: No arch support ONE OF THE BEST NEW BALANCE SHOES - These shoes are GREAT!! I walk everyday on the treadmill for 20 minutes and these shoes feel like you are walking on air they make you want to walk even faster. My husband thought they looked so great so he got a pair in he men's style and loves them too. 2008-06-09 17:03:13 New Balance W992 Reviewer: from Bonita Springs, FL Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support A very comfortable shoe. Slightly different than my old 992's being a little less cushioned. Delivered promptly after an exchange. Zappos is a great place to buy shoes and what is said by reviewers certainly is correct. Other shoes recommended by reviewer: asics 2008-06-09 15:37:52 New Balance W992 Reviewer: from Laurel Springs, NJ Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support New Balance W992 - I was somewhat unhappy with the fit overall. One foot kept slipping out of the shoe the first time I wore the shoe on my daily walk and the beginnings of a blister became apparent. I assume this is because it felt wider in the heel than normal. I've never had this problem with any other shoe before. Other than that, the shoe had an updated style, it looked good on the foot, and felt very lightweight as I walked. Zappos service was awesome-the shoes came two days after I ordered it. Arch support was negligible 2008-06-09 08:14:20 New Balance W992 Reviewer: from Yorktown, NY Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support A massage for your feet - As soon as I put these sneaks on, my feet said "ahhh." After years of wearing Adidas sneakers I'm a NB convert and will never go back! I especially like the retro 992s -- they are extremely comfortable, definitely helping me get back into the running mode, and they look fine even with jeans when I run errands. The only drawback so far is that I think I've been so used to wearing sandals and dress shoes instead of sneakers that I felt like they made my feet look big, but that sense went away after I wore them around for awhile. 2008-05-29 15:15:35 New Balance W992 Reviewer: Marie from Hesperia, Michigan Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support I like this shoe! I have a big problem finding shoes that fit and are comfortable to work in for the day. These shoes make my bad leg & foot feel good, but somehow, my good foot starts hurting on the ball of my foot after a couple hours. I'm hoping this gets better with time. It feels so good to have my bad leg & foot not hurt that I'm willing to give it some time to hopefully get better. 2008-05-27 13:44:01 New Balance W992 Reviewer: from Phoenix, Arizona Overall:
Comfort:
Look:Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support NB USA - Bought for aerobics and kickboxing; fit true to size, enough cushioning and support but a little heavy; seem well made; not very exciting but serviceable; a little pricey but I wanted to buy American. Other shoes recommended by reviewer: MBT
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